Help & FAQ

General Help

Welcome to the CCI Training Portal. Here is some general information to help you navigate the site.

Account and Registration
  • How do I create an account?
    You can create an account during the checkout process when you register for your first training.
  • I forgot my password. What do I do?
    Click the 'Login' button, then select the 'Forgot Password' link to begin the reset process.
Finding a Training
  • How can I find available trainings?
    All available trainings are listed on our home page. You can browse them by date and type.
Announcements
  • Where can I see site-wide announcements?
    Important announcements from CCI are displayed on the main Home Page.
Training Schedules
  • How do I find upcoming trainings?
    You can view all scheduled future trainings by navigating to 'Schedule' -> 'Upcoming Schedule' in the main menu.
  • Can I view trainings that have already happened?
    Yes, the 'Schedule' -> 'Past Schedule' menu item will show you a list of trainings that have already concluded.